CloovaPay Terms of Service

1. Introduction

These Terms of Service (“Terms”) constitute a legally binding agreement between you and CloovaPay (“CloovaPay”, “we”, “us”, or “our”) governing your access to and use of our websites, mobile applications, and any products, features, technologies, or content provided thereon (collectively, the “Services”).

2. Acceptance of the Terms

By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any policies referenced herein, including our Privacy Notice. If you do not agree, you must not use the Services.

3. Eligibility and Jurisdiction

You represent and warrant that you are of legal age and have the capacity to enter into these Terms. You further represent that your access and use of the Services are compliant with all applicable laws and regulations in your jurisdiction.

We may restrict access to certain regions or users at our discretion.

4. Account Registration & Security

You must provide accurate and complete information when opening an account and keep it updated. You are solely responsible for safeguarding credentials and for all activities under your account. Notify us immediately of any suspected unauthorized use or security incident.

5. Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. We may update, modify, or discontinue any aspect of the Services without prior notice, provided such changes do not materially diminish rights already accrued.

6. Risk Disclosure

Digital assets are volatile and involve a high degree of risk, including potential loss of principal. Past performance is not indicative of future results.

You are solely responsible for assessing your financial condition, objectives, and risk tolerance.

7. Fees, Funding, and Withdrawals

Fees applicable to specific products or transactions will be disclosed within the Services. Deposits and withdrawals may be subject to limits, processing times, network conditions, and fraud-prevention checks.

8. Trading Rules & Market Integrity

Orders, execution, and settlement are subject to platform rules. We may cancel or reverse transactions in the event of market disruption, system errors, or suspected abuse.

You agree not to engage in wash trading, spoofing, or market manipulation.

9. Prohibited Activities

You must not use the Services for unlawful activities, sanctions evasion, money laundering, fraud, terrorist financing, or conduct harmful to the platform.

10. Intellectual Property

All trademarks, logos, software, and platform content are owned or licensed by CloovaPay. You receive a limited, non-exclusive, non-transferable license to use the Services for lawful purposes.

11. Third-Party Services

The Services may integrate or reference third-party tools or platforms. We are not responsible for their content or performance. Your use of third-party services is governed by their policies.

12. Compliance: KYC/AML/CFT

To meet legal and regulatory obligations, we may request identity verification and additional documentation.

Failure to provide required information may result in account restrictions or termination.

13. Suspension & Termination

We may suspend or terminate access to the Services for reasons including violations of these Terms, legal obligations, risk concerns, or operational necessity.

14. Disclaimer of Warranties

The Services are provided “as is” and “as available,” without warranties of any kind, including merchantability, fitness for purpose, or non-infringement.

We do not guarantee uninterrupted or error-free operation.

15. Limitation of Liability

To the maximum extent allowed by law, CloovaPay and its affiliates are not liable for indirect, incidental, special, or consequential damages, including lost profits or data.

16. Indemnification

You agree to indemnify and hold harmless CloovaPay and its affiliates from claims arising from your breach of these Terms or misuse of the Services.

17. Governing Law & Dispute Resolution

These Terms are governed by applicable law. Disputes shall be resolved by good-faith negotiation, and if unresolved, through arbitration or forum specified by applicable notices.

18. Changes to These Terms

We may update these Terms periodically. Material updates will be reflected with a new “Last Updated” date. Continued use of the Services constitutes acceptance.

19. Contact Us

For questions regarding these Terms, contact legal@CloovaPay.com.
For compliance or security matters, contact compliance@CloovaPay.com.